In these Terms and Conditions, the user of the Website is referred to as “you” or “your” and the provider of website is referred to as “Womenaura”, “www.womenaura.com “, “we”, “us” or “our”.
Following are the shipping charges for Pan-India:
Shipping rates depend on weight of the products. Our categories include Below 500 grams, 1 kg and 2 kg. Each shipping class has its own variant based pricing for shipping which starts from INR 70 and goes up to INR 240
All orders usually gets delivered within 5-7 working days. Each product is customised as per the customer requirements. The time frame varies accordingly.
In the event that the delivery address is not easily accessible, delivery time may be in excess of our estimate as aforesaid. For confirmation of delivery address, we may contact you on your email id or phone number provided by you.
We only make use of reliable courier companies and/or Speed Post. Womenaura is not liable for any delays in delivery by the Courier Company/ Speed Post or on account of any factors beyond the control of Womenaura . We shall endeavour to ensure timely delivery of your order within the estimated time as mentioned in the order confirmation.
In the unlikely event that delivery is not possible for any reasons outside the control of Womenaura , including but not limited to poor courier services in delivery area, inaccessibility of delivery area, force major events as laid out hereinafter, We shall inform you of such inability to deliver and cancel your order, followed by full refund.
Return / Refund / Replacement :
If you have received a damaged product :
- Please do not worry. Drop us a mail at firstname.lastname@example.org with images of the damaged product within 24 – 48 hours of receiving the order.We will check and have the product replaced or refund your money whichever suits the situation.
- Returns are not applicable on the orders customised specifically for clients.
- No cancellation applicable for customised products once the order is placed. All our products are curated after discussions and approvals from client. So, cancellation cannot be made at later stages of the product delivery pipeline.
All transactions are processed in Indian Rupees (INR).
Our business hours are 11 am to 6 pm Indian Standard Time (IST) Monday through Sunday. Please write to us at [email protected] for any queries and we will respond as soon as possible.
Customer Service Policy
Womenaura is committed to providing exceptional customer service and quality products. We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery time frames are between 5-7 business days; in the event that an ordered item is not available, or we are unable to fulfil your order for any reason whatsoever, we will notify you within 5 business days for instructions to arrange an agreeable alternative item, a backorder or a full refund, as the case maybe.
If the product is damaged or affected in any way on account of improper, reckless use, disregard of care instructions provided, we assume no liability for the damage or any shortcomings in the make or quality of the product.
Measurements/dimensions of products
Measurements/dimensions of the products are approximate only to allow you to understand the approximate size of the product. Therefore, the actual product dimension delivered to you may sometimes slightly vary.
All disputes are subject to courts of Bangalore Jurisdiction only. Bangalore is located in the State of Karnataka, India.
Limitation of Liability
Given the unpredictability of technology and the online environment, Womenaura does not warrant that the function or operation of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor and user of this website, you must assume full responsibility for any costs associated with the servicing of equipment used in connection with the use of our website. As a visitor and a user of this website, you, in effect, agree that your access will be subject to the terms and conditions set forth in this legal notice and that access is undertaken at your own risk. Womenaura shall not be liable for damages of any kind related to your use of or inability to access this website.
We endeavor to present the most recent, most accurate, and most reliable information on our website at all times. However, there may be occasions when some of the information featured on www.womenaura.com may contain incomplete data, typographical errors, or inaccuracies. Any errors are wholly unintentional and we apologize if erroneous information is reflected in merchandise price, item availability, or in any way affects your individual order. Please be aware that we present our content ‘as is’ and make no claims to its accuracy, either express or implied. We reserve the right to amend errors or to update product information at any time without prior notice. In the event a product at www.womenaura.com is listed at an incorrect price due to photographical error, typographical error or error in pricing information from our suppliers, Womenaura shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Womenaura shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card / debit card / bank account charged. If your credit card has already been charged for the purchase and your order is cancelled, Womenaura shall issue a credit to your credit card account in the same amount.
You agree to indemnify, defend, and hold harmless Womenaura, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Although we will make every effort to respond quickly to applicable email messages, Womenaura is under no obligation to respond to all pieces of correspondence received through this site, or to maintain your submitted comments in confidence, or to pay compensation of any kind for your comments or submissions.
We would love to hear from you and welcome suggestions, questions about our products, feedback, and ideas for new products.
Uber Verdant, Phase 2
Sarjapur, Bangalore – 560035
Email: [email protected]