SHIPPING & RETURNS
We at WomenAura believe in pretty packaging and most importantly safe delivery of your products.
Our packages are shipping with courier services as per your region and expected delivery time.
To keep the above in mind the delivery charges are variable which will be informed to you once the order is placed with the manual payment method. All delivery charges are as per actuals.
Return & Exchange Policy
Any products once purchased cannot be returned or cancel because they are all handmade and customized for you specially. All customized product orders will first be shared with you in the form of an image and then dispatched on the confirmation. We don’t hold ourselves responsible for any delivery mishaps but will try our best to help you in any possible manner. We have less than 1% delivery mishap complaints in the last 6 years and helped our customers recover the damage.
Customer satisfaction is our first priority and we make sure to never leave you disappointed.
At WomenAura we make sure to be available for you in case of any query. Most of our gifts are customized so we stay in touch with you during the process. You can always write to us at firstname.lastname@example.org or drop us a Whatsapp message at 8927317591 and expect a response within 6 hours.
Privacy & Safety
Your product and your data are safe with us. All your personal information shared with us will be protected and not shared with anyone in any manner.
All our products and designs are designed by us and we hold complete copyright for all our images and designs. Any use of any image without our knowledge wIll be actionable.
We accept all sorts of corporate and personal bulk orders. Feel free to drop in an email for the same and the team will get back to you for further discussions.
Currently we are accepting manual payments only via GPay/ PayTM/ NEFT.
The direct payment methods will be updated soon. Meanwhile, once your order is placed we will get in touch with you for the payment methods available. We are trying to work on standard shipping charges, until then, the shipping charges will be informed during your payment based on location and weight of the parcel.
Frequently Asked Questions
Payments and purchase
How do I make a purchase?
Just select the product you would like to purchase and check out with the manual payment mode.
How is the payment processed?
Once you confirm the order, the team will get in touch with you for your payment. Once the order is placed, the payment is mandatory. You can choose the payment method comfortable for you.
How will I receive a payment confirmation?
Yes! Immediately after the payment is done, you will receive the payment confirmation via your email address.
Does the amount change during payment?
There could be slight variation in the shipping charges depending on your product.
How do I customise an existing product?
In order to customise your product we always suggest to first get in touch with us and after a discussion you can go ahead and place your order.
How do I customise the entire product?
Please feel free to get in touch through our contact page in order to get a camplete customised product.